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Millwall (Last Update: Wednesday 23rd Oct 2002) Views: 6365
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Stadium Visitors Comments (There are 6 comments) [ VIEW VISITORS COMMENTS ]
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| | Miscellaneous | |
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| | Parking: | | 10 spaces for Home supporters in main car park at West Stand with 1 place for an Away supporter in car park at the North Stand. Access is level around ground with lifts to viewing areas. |
| | Facilities: | | 3 disabled toilets at each end of the wheelchair platform in the West Stand. Catering outlets are on the ground and second floors, accessed by a lift at each end of the stand. Counters are not dedicated. |
| | Wheelchair Places: | | 78 places in the mid-section of the West Stand. All places may have viewing restrictions. Helpers beside. |
| | Visual Places: | | 2 headsets available for use with local radio coverage. Contact the club for availability. |
| | Hearing Places: | | No Special arrangements |
| | Ambulant Places: | | No fixed number but there are lifts to the wheelchair area making access easy |
| | DSA Contact: | | N/A |
| | DSA Address: | | N/A |
| | DSA Telephone: | | N/A |
| | DSA Email: | | N/A |
| | DSA www: | | N/A |
| | DSA FAX | | N/A |
| | Directions: | | View a detailed map of the area here > MAP
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Stadium Comments
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Date submitted : Wednesday 15th Feb 2006
By : Jon
When visited The Den : Dec 28, 2005
Event : Watford
Comments :
Loved the fact that I could park inside the ground. It felt very safe. If only Watford could offer the same thing. Very helpful staff at every stage. The only complaints were the fact that my fellow fans were above me and I couldn't even see them and refeshments were miles away for my helper to go and get.
Not a genuine complaint, but it was quite a soul-less ground. Modern facilities can be a bit drab.
Date submitted : Sunday 27th Nov 2005
By : ANDY MORECAMBE
When visited The Den : 11/05
Event : Leeds United
Comments :
Comments :My Frst visit to the new den and i wish every ground i went to was like this.went by train so got taxi to ground managed to drive right up to the entry gate very helpful dedicated disabled stewards let me have few pints in home end bar before going to position infront of own fans behind goalno cover so might get wet if raining. disabled toilet close by in excelent condition.level acess through out.left early to get train and taxi was alowed to pull up at entry gate.opposing fans were fine if not a bit intimidating but nothing threatening well done milwall your an example to other clubs 10 out of ten
Date submitted : Sunday 29th Aug 2004
By : G Contratto
When visited The Den : August 2004
Event : versus Reading
Comments :
When I booked my tickets with the Millwall liason, I mentioned the comments above and was met with surprise. I don't know if this is because people aren't complaining to the right people or because Millwall coninues to turn a blind eye to their problems. It's probably a combination of both with a slight emphasis on the later.
Unfortunately, my experience was no better. In fact, it was the most unpleasant away experience I have yet had (and that includes a play-off at Wolverhampton) Away fans are allocated the North stand at the Den. Disabled away supporters are asked to enter the ground at the Northwest corner and then are made to continue all the way down to the southwest corner, as far away as possible from their own fans. There are spaces in the northwest corner, just as there are in the SW corner so I am completely at a loss as to why we are placed where we are. Positioning also seemed very dangerous to me as wheelchairs were placed just within a few inches of the stairwell without any barriers at all.
There is no elevation between where you are sitting and the Millwall fans directly in front of you so throughout the game you are likely to have trouble seeing when they stand up.
As for cheering your own team on or requesting that they might sit so you can see - forget it. Unless you have some sort of death wish, you sit tight and pretty much don't say anything for the duration of the game. The crowd around us was foul to the extreme in language and behaviour (which continues to include racist comments) and given their response to any Reading player that came within their hearing, you didn't exactly want it advertised that you were there to support the away team.
Stewards, though plentiful, seemed largely without any authority. Many seemed laughable as several of them were girls barely out of their teens carrying around their fashion purses in one hand and a walkie talkie in the other. When we first got to the ground, the stewards didn't have a clue as to where we needed to go and actually sent us the wrong way first. Even when going up in the lift to the platform, they weren't sure what floor we were supposed to be going to.
I had to wait to use the disabled loo (only one of three was working) while a non-disabled person used it, even though there were several stewards manning the section. This practice seemed to continue throughout the game. The lighting inside the toilet was very poor and you could not clean your hands due to lack of supplies.
I shall not be going back to the Den in the future. While the elevated sight-line is an improvement over the pitch-level seating at many grounds, the fact that you often will be trying to look around the fans in front of you, mixed in with the fact that you are in fact fearful of the situation you are placed in makes it quite an awful experience. And given that it seems that we could have been placed much closer to our own fans and away from some of the more vitriolic sections of Millwall fans, it's a very poor commentary on the continuing state of affairs at Millwall FC.
Date submitted : Sunday 18th Jan 2004
By : ?Grahame Anderson on behalf of Freda Oyston Branch secretary
When visited The Den : January 17th 2003
Event : Sunderland
Comments :
Although fans come into this we feel it vital you publish this in whole on this occasion. We can't sweep behavior like this under the carpet.
It would seem the image of Millwall isn't set to change following the frightening experience of our wheelchair fans at the New Den. Young Members were verbally abused face to face on one occasion, with use of strong and intimidating bad language, wrongly accused of throwing cups of tea at home fans, and made to feel generaly and physically unsettled as stewards turned a blind eye to what was going on. Disabled fans have equal rights in law and its not only disgraceful but unnaceptable this behaviour should occur in 2003. Thuggish behaviour won't be tolerated by our branch and it's certainly common sense wheelchair fans should be placed with or very nearby their own supporters. Other clubs will be told of the Millwall Fan's behaviour and we'll be looking closely at what happens in future for the sake of disabled people in general.
Date submitted : Sunday 7th Dec 2003
By : Richard Matthews
When visited The Den : 6 December 2003
Event : Norwich City
Comments :
Because of previous experiences, we asked to be located as near as possible to our own fans, and near the Norfolk Constabulary Football Liason Officer, for our safety. This was ignored. The Club could not have had us sitting any further away than we were. But, they exonerated themselves by assigning a steward to look out for our safety. I won't give his number out! He declared that, if anything WAS to go amiss, he would be of little help, as he was disabled himself. When we voiced concern that we had received physical threats on our previous visit, he informed us that, should there be any repeat of this, the culprit(s) would be ejected from the ground. When questioned about the point of that, if we had already been assaulted, he told us not to worry, as there were excellent First Aid facilities at the New Den.
Before the first whistle, home fans were pointing us out to each other, remarking that we were Norwich City supporters.
We had to endure heaing our team and personal heritage being insulted, too afraid to do or say anything throughout the period of play, because of the lack of confidence instilled by this steward, who, probably, thought he was being helpful, but managed to scare the living daylights out of 4 Norwich fans in a pocket suurounded by Milwall fans.
NOT a pleasant visit! Despite other stewards being helpful, and us managing to obtain a parking space near the entrance!
Date submitted : Monday 6th Oct 2003
By : Conor Schofield - my grandson
When visited The Den : 4 October 2003
Event : Coventry
Comments :
I would like to thank Lucy, Ken and everyone else who made my disabled grandsons visit to the Den on Saturday a very very special one. I know that Conor and his dad had a fantastic VIP visit. This was made even better when they won 2-1. I don't think his pacemaker will ever be the same.
I send my sincere thanks to you all for the time, effort and courtesy shown to a very lucky little boy.
Mrs Brenda Vialls
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